How This FAQ Works for You
Most questions we get fall into four areas: opening an account, funding it through a local wallet, getting money back out, and sorting access on mobile. Each answer below is written from how the platform actually works — not a generic script. Deposits via bKash, Nagad, or Rocket go through the wallet number shown at the cashier step; you confirm with your
PIN and the credit appears in your account balance. Withdrawals follow a short verification step where we match the wallet you deposited from, then process the transfer back to that same number. If you're in Dhaka or anywhere else in Bangladesh, the path is the same: open the app, send to the displayed number, done. For anything not covered here, our support
team is reachable directly — details are in the section below.
- bKash
- Nagad
- Rocket