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How 3330kg Handles Your Personal Information

When you open an account on 3330kg, we collect only the information we need to run your account and process payments through bKash, Nagad, and Rocket.

Account data kept securebKash, Nagad, Rocket payment details protectedNo data sold to third partiesYou can request your data anytimeCookie use disclosed clearly
3330kg How 3330kg Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We use SSL encryption across all account pages and payment flows, including the screens where you enter your bKash PIN or confirm a Rocket transfer. Your password is stored in a hashed format — we cannot read it, and neither can anyone else on our team. Session tokens expire after a period of inactivity to reduce risk on shared devices. Account access from an unrecognised device triggers an OTP verification step sent to your registered mobile number.

Encryption in Transit

All data moving between your device and our servers — including payment confirmations via Nagad or Rocket — is encrypted using SSL so it cannot be intercepted in transit.

Cookie Use Disclosed

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through your browser settings at any time.

Retention and Deletion

Your account data is retained while your account is active. After closure, we keep records only as long as required under applicable regulations for your eligible region.

Who Can Access Your Data

Only our account operations team and authorised payment processors — including the systems that clear bKash and Nagad transactions — can access your personal records.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about how your personal information is stored, or if you want to request a correction or deletion, our account support team handles these directly. You can reach us through live chat, email, or by submitting a request through your account settings page. We aim to respond to all data-related requests within a reasonable timeframe, and we will confirm receipt when your request is logged.

Live Chat Start a chat session directly from your account dashboard. Describe your data request and our team will log it and follow up with a confirmation.
Email Support Send your data request or privacy concern to our support email. Include your registered mobile number so we can locate your account quickly.
Account Settings Some data requests — such as updating your registered bKash or Nagad number — can be started directly from the account settings section on your profile page.

Common Questions About Your Privacy on 3330kg

These are the questions we hear most often about how personal data is handled on this platform. If your question is not answered here, reach our support team through live chat or email and we will respond directly.

We collect your name, mobile number, email address, and the payment method details you provide — such as your registered bKash or Nagad number — along with device and session data to secure your account.

Transaction references and the mobile wallet number you use for deposits and withdrawals are stored against your account record. Full wallet credentials are never stored on our servers.

Yes. Contact our support team via live chat or email with your registered mobile number. We will confirm your identity and provide the data we hold within a reasonable period.

Submit a deletion request through live chat or email. We will close your account and remove personal data except where retention is required by applicable regulations in your eligible region.

We share data only with payment processors like bKash, Nagad, and Rocket to clear your transactions, and with authorities where required by applicable law. We do not sell your data to advertisers.

Go to your account settings page to start the update process. Changes to your registered bKash or Rocket number require an OTP verification step to confirm your identity before the update is saved.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.